In June, a New York Times article said there were fewer complaints about cubicles from job seekers. It seems people are now less likely to worry about whether their workspace is equipped with walls, doors and Herman Miller chairs. Well, Duh. As the market pendulum has swung from seekers to employers, it’s not a stretch […]
Corporate Then versus Corporate Now Read More »
Who is John Galt?(And would he beokay if I resold this book?) I’ve been in the Amazon Associates program for several years. It’s a no-brainer: sign up, and if someone buys books you happen to mention, you get a small credit towards a future purchase. Linking books and other products has always been about showing
Associates and Adsense Read More »
The July 12th New York Times wrote about book publishers concerned that online, used book sales are cannibalizing new book sales. There were a few points made that I’d like to argue about because, you know, that’s what I feel like doing. “Used books are to consumer books as Napster was to the music industry,”
Used book sales != Napster Read More »
I had originally written this piece because I wanted to vent about why I won’t donate to my undergraduate institution. It’s an okay rant, as far as rants go, but I find it serves as an excellent example of how corporate goodwill can be successfully sabotaged by a bad customer experience. There are really two
Bad customer service goes a long way Read More »
What is the game of “Chicken?” In the movies, two hooligans with something to prove settle their differences by racing their cars towards each other. The first one to turn away, averting certain collision, is the “chicken” and loses face among his cohorts. The other player, referred to as the “winner,” gets bragging rights and
Quite a long time ago, I mused about breakfast cereals. Being a fickle customer, I’ve since moved onto Kashi‘s GoLean Crunch. It’s quite tasty, and I’ve enjoyed it for breakfast for the last several months. I’ve been noticing Kashi stuff popping up in a lot of places, leading me to believe it’s not run by
No added vitamins or minerals Read More »
What’s the fastest mammal? – Nancy, CA On land, cheetahs have been clocked doing speeds up to speeds of 60 miles per hour for short periods. In the ocean, the killer whale has been recorded swimming at 34 miles per hour. In the air, the big brown bat has been measured flying at just under
Reader Appreciation Week: Day Five Read More »
Product rebates are a curious application of drive-by marketing and probability theory. Companies offer them because they provide the perception of a lower price and allow the company to gather more information on its customers. You know, for future marketing purposes. The typical spiel looks like this Transdimensional warp generator (Intel-compatible)(USB cable not included) Our
How much is your product, really? (Rebates) Read More »