business

Dear Washington Mutual

Dear WaMu — can I call you WaMu? If I seem snippy, it’s because I’m that perturbed with your web site’s user interface to download my transactions. I’m writing you because I need to vent. I don’t expect anything more than a form letter back from Firstname LastInitial concatenating various blurbs+ to express unspecific sympathies

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Shoe shopping

If I walk into a store to buy a pair of jeans and I choose a pair labeled in my size, the odds are pretty good that they will fit. The style may be atrocious, like the baggy butt look, an idea that I hope goes away when the designers sober up, or the jeans

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Fomplicated

I’m coining a new term, fomplicated, to describe a product that requires deliberate intervention and expertise from a customer beyond what any sane human being would consider reasonable. The word is a contraction of a well-known English expletive rhyming with firetrucking and the word “complicated.” Although it’s applicable to a variety of things, I’ve been

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Carpet cleaning

During my brief “down time,” I attended to a pent up home improvement chore – cleaning the downstairs carpets. Ever since the kids became mobile, prolific artists, the carpets have been subjected to unspeakable abuse. Milk has been spilt, soil has been grounded in, and dry erase marker has embellished. I’m not a neat freak,

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